Help and support
Something wrong, missing or confusing? Tell us. A wrong score or stat is especially worth reporting: mention the match and what you expected to see.
We usually reply within a couple of days. If it's about the app, the version number at the bottom of Settings helps.
Common questions
When do results and new lines appear?
Most results are added within an hour or two of full time; games that finish late at night in Europe are added by the next morning (UK time). Saved lines settle when the result arrives, so a late game may settle the next morning. In the app, pull the latest from Settings → Check for new results.
Does TallyLine tell me what will happen?
No. TallyLine counts how often each line has hit in past matches and highlights the ones that have hit far more often than the league average. It doesn't predict results, and past rates don't guarantee what happens next. What you do with it is up to you.
What is a hot line?
A line that has hit far more often than the league average in the games that matter for this match: the two clubs' meetings, the home club at home and the away club away. How TallyLine works explains the rule and how to read a card.
How do I move My lines to a new iPhone?
Your saved lines are part of the app's data on your phone, so they move with an iCloud or computer backup when you set up the new iPhone from it. There's no account, so they can't be synced any other way.
Why are the kickoff times different from the ones I see elsewhere?
By default times are shown in your own time zone. To see each match in its local time, switch Kickoff times to Match local time (Settings in the app, beside the day picker on the website).
Why is a stat missing for some games?
Not every competition records everything for every season (some older seasons have no corners, cards or shots, and xG only goes back a few seasons). When a game has no figure for a market, it's left out of that market's counts rather than guessed.
Which leagues are covered?
The Premier League, Championship, League One and League Two, the Scottish Premiership, La Liga, Serie A, the Bundesliga, Ligue 1, the Primeira Liga, the Brasileirão, the A-League and MLS. If there's a league you'd like to see, tell us.
What do you do with my information?
Almost nothing, because we don't collect any: no account, no tracking. See the privacy policy.
Gambling help
If betting has stopped being fun, free and confidential help is available any time:
- Australia: Gambling Help Online, or call 1800 858 858
- UK: BeGambleAware, or call the National Gambling Helpline on 0808 8020 133
- US: call or text 1-800-GAMBLER